Customer service terrible once money handed over they not botheredQuality terrible- looks good under the show room lights - wait until you get it home then you will see the quality when it breaks
Poor customer service and poor quality goods
Stay clear of this company. My parents bought this sofa 2 years ago. They paid 800 for it. They have no pets and the sofa has had very little use. 6 months ago they noticed some light tears in the leather and these have gradually gotten worse, despite one of the areas never having been sat upon. Its almost as if the leather is drying out and becoming brittle.I spoke to Redworth Furniture Centre to see if there was anything they could do and also to bring to their attention, a possible manufacturing / product issue. They couldnt have been less interested. We werent looking for a full refund, nor would we expect the company to replace after 2 years. What we did expect was them to offer to repair it, to come and assess the damage or maybe even offer something towards a replacement. Nothing. The lady on the phone couldnt give a damn.Please avoid these and spend your money elsewhere.
Very good furniture shop with friendly staff
There are some good value items here.
Redworth Furniture Centre is a UK Furniture Store based in Bishop Auckland, North East England. Redworth Furniture Centre is located at Abraham Retail Park, St Helen Auckland, Bishop Auckland DL14 9TT, UK.
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